Privacy Policy

Last updated: 13/01/2026

1. Introduction

NailITcreative respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988. This Privacy Policy explains how we collect, use, store, and disclose personal information.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Business details
• Information submitted via forms, bookings, or enquiries

We only collect information that is reasonably necessary to deliver our services and communicate with you.

3. How We Collect Information

We collect information when you:

• Submit a form (including Google Forms)
• Book or request a call
• Receive automated reminders or confirmations
• Communicate with us via email, SMS, or messaging
• Interact with our website through cookies or tracking technologies

4. How We Use Your Information

We use personal information to:

• Respond to enquiries and requests
• Schedule and confirm calls or meetings
• Send follow-up communications
• Deliver services and consultations
• Improve our website, messaging, and advertising performance

Communications may be sent manually or automatically (such as reminders or confirmations). We do not sell personal information.

5. Marketing & Communications

If you submit your contact details, you may receive communications related to your enquiry, booking, or services we provide. You may opt out of non-essential communications at any time by contacting us or replying “STOP” where applicable.

6. Cookies & Tracking

We use cookies and tracking technologies to understand website usage and measure advertising performance. This may include tools such as Google Analytics and Google Ads.

These tools collect aggregated and anonymised data (such as device type, pages visited, and interactions). We do not pass personal information such as names, emails, or phone numbers into analytics or advertising platforms.

7. Third-Party Services

We use trusted third-party platforms to operate our business, including form tools, analytics and advertising platforms, email or messaging services, and CRM or marketing automation tools. These providers process information on our behalf and are required to handle data securely.

8. Data Storage & Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. However, no method of transmission or storage is completely secure.

9. Access, Correction & Deletion

You may request access to, correction of, or deletion of personal information we hold about you by contacting us using the details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: rdell@nailitcreative.com.au
Business Name: NailITcreative